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Shipping Policy

At The Scrub Project, we work to ensure that your order reaches you safely and as quickly as possible.

🇯🇴 Local Orders — Jordan

Orders within Jordan are delivered through our local delivery service.
Delivery is available to all areas across Jordan.
Cash on Delivery (COD) is available for orders within Jordan.
Delivery times may vary depending on your location and order volume.

🌍 International Orders

We currently offer international shipping to GCC countries and Palestine.

Shipping fees are calculated at checkout based on the destination.
Delivery times vary depending on the destination and shipping carrier.
Cash on Delivery may be available for selected international destinations.

Order Cancellation

You may request to cancel your order before it is fulfilled/shipped. Once your order has been fulfilled or shipped, cancellation may no longer be possible.

Important Notes

Please make sure that your shipping information and phone number are correct before placing your order.
Once the order has been handed over to the shipping carrier, delivery times may be affected by circumstances beyond our control.
For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.

For any questions regarding your order or delivery, please contact our customer support team.